pk770 Privacy
Policy

This Privacy Policy applies to all personal data collected and processed by pk770 in connection with the operation of the pk770 online casino and sportsbook platform accessible at pk770.one, including any associated mobile applications and related services (collectively, the "Platform").

pk770 is the data controller in respect of personal data collected from players, prospective players, and website visitors through the Platform. As data controller, pk770 determines the purposes and means of processing personal data and is responsible for ensuring that such processing is carried out lawfully and in accordance with this Privacy Policy.

This Privacy Policy should be read together with the pk770 Terms and Conditions. By registering an account with pk770, making a deposit, or using the Platform in any capacity, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.

For the purposes of this Privacy Policy, the following terms carry the meanings set out below:

• "Personal Data" means any information that relates to an identified or identifiable natural person, including name, contact details, financial information, device identifiers, and behavioural data associated with a specific individual.
• "Processing" means any operation performed on personal data, including collection, recording, storage, adaptation, retrieval, use, disclosure, erasure, or destruction.
• "Data Controller" means pk770, which determines the purposes and means of processing personal data collected through the Platform.
• "Data Processor" means a third party that processes personal data on behalf of pk770 under a binding data processing agreement.
• "Player" means any individual who has registered a verified account with pk770.
• "KYC Data" means identity verification documentation and information submitted by players in connection with pk770's Know Your Customer obligations, including identity documents, proof of address, and payment method ownership documentation.
• "Cookies" means small data files stored on a user's device by the pk770 Platform for the purposes described in Section 10 of this Policy.

pk770 collects personal data from players and website visitors through several distinct channels and for specific operational purposes. The categories of personal data we collect are set out in the table below:

pk770 does not knowingly collect sensitive personal data (such as biometric data beyond the scope of standard KYC identity verification) except where explicitly required by applicable regulatory obligations.

pk770 uses the personal data collected through the Platform for the following purposes:

• Account registration and management: To create, maintain, and administer your pk770 account, verify your identity and age, and authenticate your login sessions.
• Payment processing: To process deposits via JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank, to execute withdrawal requests, and to maintain accurate transaction records as required by our licensing and AML obligations.
• Regulatory compliance: To fulfil our Know Your Customer (KYC), Anti-Money Laundering (AML), and responsible gaming obligations as required by our international gaming licence. This includes monitoring player activity for signs of problem gambling and reporting obligations where required by applicable law.
• Service delivery: To provide access to the pk770 gaming platform, process bets and game outcomes, credit winnings, apply bonuses, and deliver customer support.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, account compromises, money laundering, and other prohibited conduct on the Platform.
• Marketing communications: To send promotional emails, bonus notifications, and Platform updates to players who have provided consent to receive marketing communications. Players may withdraw this consent at any time through their account settings or by contacting pk770 support.
• Platform improvement: To analyse usage patterns, troubleshoot technical issues, and improve the overall player experience on the pk770 Platform.
• Legal obligations: To comply with court orders, regulatory demands, and other binding legal obligations to which pk770 is subject as a licensed gaming operator.

pk770 processes personal data on the following legal bases, depending on the purpose and nature of the processing activity:

• Contractual necessity: Processing required to perform our obligations under the player account agreement, including account management, payment processing, and service delivery.
• Legal obligation: Processing required to comply with applicable laws and regulations, including AML obligations, KYC requirements, and responsible gaming regulatory frameworks.
• Legitimate interests: Processing carried out in pursuit of pk770's legitimate business interests, including fraud detection, platform security, and service improvement, where those interests are not overridden by the player's rights and interests.
• Consent: Processing based on your explicit consent, including the sending of marketing communications. Where consent is the legal basis for processing, you retain the right to withdraw that consent at any time without affecting the lawfulness of prior processing.

pk770 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We share personal data with third parties only in the following circumstances:

• Payment service providers: JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and other payment processing partners receive financial data necessary to process deposits and withdrawals. These providers operate under binding data processing agreements and applicable financial services regulations.
• Game software providers: Certified game studios and RNG system providers may receive session and game-play data necessary for game delivery and technical support. All such providers are contractually bound to data protection standards consistent with this Policy.
• KYC and identity verification providers: Third-party identity verification services receive the documentation you submit for KYC verification. These providers are vetted for compliance with applicable data protection standards and operate under binding data processing agreements.
• Regulatory and law enforcement authorities: pk770 is required by its licensing obligations and applicable law to disclose player information to regulatory authorities, financial intelligence units, and law enforcement agencies upon lawful demand. We will comply with such demands while seeking, where legally permissible, to notify affected players.
• Fraud prevention services: Industry fraud prevention networks and databases may receive limited identifying information to facilitate detection of fraudulent activity across the gaming industry. Participation in such networks is governed by strict data minimisation and confidentiality requirements.
• Professional advisers: Legal, accounting, and audit professionals engaged by pk770 may access personal data to the extent required to provide their professional services, subject to binding professional confidentiality obligations.

pk770 operates as an internationally licensed gaming platform. As a result, your personal data may be transferred to and processed in jurisdictions outside your country of residence, including countries where pk770's licensed operations, data processing infrastructure, or third-party service providers are located.

Where personal data is transferred internationally, pk770 ensures that appropriate safeguards are in place to protect that data, including: standard contractual clauses with receiving parties; data processing agreements imposing security and confidentiality obligations equivalent to those applicable in the originating jurisdiction; and transfer only to countries or organisations offering an adequate level of data protection as determined by applicable regulatory standards.

pk770 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to the following minimum retention obligations:

• Account and KYC data: Retained for a minimum of five (5) years following account closure, in accordance with applicable anti-money laundering regulations applicable to licensed gaming operators.
• Financial transaction records: Retained for a minimum of five (5) years from the date of each transaction, consistent with AML record-keeping requirements.
• Gaming activity logs: Retained for a minimum of three (3) years for dispute resolution and regulatory audit purposes.
• Customer support communications: Retained for a minimum of two (2) years from the date of the most recent correspondence in a given matter.
• Marketing consent records: Retained for the duration of the consented marketing relationship and for one (1) year thereafter to evidence lawful consent basis.

Upon expiry of applicable retention periods, personal data is securely deleted or anonymised in accordance with pk770's data disposal procedures. Anonymised, non-identifying data derived from player activity may be retained for longer periods for statistical and platform improvement purposes.

pk770 implements a comprehensive set of technical and organisational security measures to protect personal data from unauthorised access, disclosure, alteration, loss, or destruction. These measures include:

• Transmission encryption: All data transmitted between your device and the pk770 Platform is encrypted using Transport Layer Security (TLS) with a minimum of TLS 1.2.
• Data-at-rest encryption: Personal data stored in pk770's systems is encrypted using AES-256 encryption standards.
• Access controls: Access to player personal data within pk770's internal systems is restricted to authorised personnel on a strict need-to-know basis. All internal access is logged and subject to periodic access rights review.
• Two-factor authentication: pk770 offers two-factor authentication (2FA) to all registered players and requires it for sensitive account operations. We strongly encourage all pk770 players to enable 2FA on their account.
• Security monitoring: pk770 maintains continuous security monitoring of its Platform infrastructure to detect and respond to potential threats, intrusion attempts, and anomalous activity.
• Incident response: pk770 maintains a documented security incident response procedure. In the event of a data breach that poses material risk to affected players, pk770 will notify affected individuals and applicable regulatory authorities within the timeframes required by applicable law.

While pk770 employs rigorous security practices, no online platform can guarantee absolute security. Players are equally responsible for maintaining the security of their login credentials and for promptly reporting any suspected unauthorised access to their pk770 account.

pk770 uses cookies and similar tracking technologies on the Platform. Cookies are small text files stored on your device when you visit the Platform. They serve the following purposes:

You may manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies will impair or prevent your ability to use the pk770 Platform. Disabling analytical or marketing cookies will not affect your ability to access the Platform or your account but may result in less relevant promotional communications.

Registered pk770 players hold the following rights in respect of their personal data, subject to applicable regulatory requirements and overriding legal retention obligations:

To exercise any of the above rights, please contact the pk770 support team via Live Chat or by emailing [email protected]. pk770 will respond to verified data rights requests within thirty (30) days. Requests may require identity verification before processing to protect against unauthorised data access.

The pk770 Platform is strictly restricted to individuals aged 21 years and above. pk770 does not knowingly collect, process, or retain personal data from individuals under the age of 21. If pk770 becomes aware that personal data has been collected from an individual who is underage, that data will be deleted and the associated account will be immediately and permanently closed.

If you have reason to believe that an individual under the age of 21 has registered an account with pk770 or is using the Platform, please contact pk770 support immediately at [email protected].

As part of its responsible gaming obligations under its international gaming licence, pk770 monitors player activity data to identify behavioural indicators that may suggest a player is experiencing gambling-related harm. This processing is carried out as a legal obligation and a legitimate interest in player welfare. It may include analysis of deposit frequency, session duration patterns, loss recovery behaviour, and changes in wagering patterns.

Where pk770's responsible gaming monitoring system identifies a player who may be at risk, the relevant player may be contacted by the pk770 responsible gaming team and offered access to pk770's suite of player protection tools, including deposit limits, loss limits, cooling-off periods, and self-exclusion. This processing is not carried out for commercial purposes and the data involved is handled with the highest level of confidentiality.

For more information on the responsible gaming tools available to pk770 players, please visit the Responsible Gaming page.

The pk770 Platform does not intentionally include links to third-party websites or services outside the pk770 domain. In the event that any such link appears within Platform content, pk770 is not responsible for the privacy practices or data handling of any third-party website operator. This Privacy Policy applies solely to data processing activities carried out by pk770 in connection with the pk770 Platform.

pk770 reserves the right to update, amend, or replace this Privacy Policy at any time to reflect changes in its data processing practices, applicable law, or regulatory requirements. Where material changes are made to this Privacy Policy, pk770 will notify registered players by email to their registered address and by prominent notice on the Platform no less than fourteen (14) days prior to the changes taking effect, except where immediate implementation is required to comply with applicable law.

The "Last Reviewed" date at the top of this Privacy Policy indicates when this document was most recently updated. Your continued use of the pk770 Platform following the effective date of any revised Privacy Policy constitutes your acceptance of the revised terms. If you do not accept the revised Privacy Policy, you must close your pk770 account prior to the effective date of the changes.

For all queries, requests, or complaints related to this Privacy Policy, your personal data, or pk770's data processing practices, please contact the pk770 Data Protection team using the following details:

• Email: [email protected] (plain text only — not a clickable link)
• Live Chat: Available 24/7 via the chat icon displayed on every page of the pk770 Platform
• Response Time: pk770 aims to acknowledge all privacy-related queries within two (2) business days and to provide a substantive response within thirty (30) days

Where you have submitted a formal complaint regarding pk770's data processing practices and are not satisfied with pk770's response, you may have the right to escalate the matter to the relevant data protection supervisory authority in your jurisdiction.